Service support
Ekodar provides a full range of services for technical support, warranty and post-warranty maintenance of water treatment systems, residential water filters and drinking water machines (purifiers).
Qualified service engineers trained in manufacturers' training centers and having extensive experience in repairing and maintaining a wide range of water treatment equipment are ready for any of your tasks.
108811, Moscow, Kievskoe highway, Rumyantsevo Business Park, building 1A, 1 office entrance, 4th floor
Hotline: +7 (495) 232 52 62
Working hours: daily from 8:00 to 19:00 (Moscow TIME)
Smart service
Ekodar service center today:
- 80 full-time employees and own fleet of cars
- Official Clack Corporation and Waterlogic accreditation
- Maximum responsiveness in all situations
- Equipment maintenance according to the manufacturer's methods
- Constant water quality monitoring in an accredited laboratory
- Large warehouse of accessories and spare parts
Advantages of servicing in our Service Center:
- 1. Compliance with the manufacturer's methods and using original replacement components.
- 2. Visit of the engineer on duty during the day.
- 3. A personal manager controls the timeliness of maintenance using special client software.
- 4. Maintenance of any complexity at any time convenient for you.
- 5. Daily telephone service support.
- 6. Preserving the working conditions and interior aesthetics during installation and maintenance.
- 7. Discounts on consumables and equipment upgrades.
The most frequent activities of our specialists
Water treatment systems:
- Diagnostics and adjustment of electromechanical and electronic control valve systems
- Replacement of the UV lamp and the cartridge in the polishing filter
- Setting the operating modes of the dosing pump and pulse meter
- Disassembly of threaded connections, cleaning of the inlet mesh from mechanical impurities
- Disassembly and flushing of the air-stripping tower
- Disassembly, cleaning of the injector and cam-rotor assembly (distribution assembly, piston and control valve injector mesh) from mechanical impurities
Drinking water dispensers:
- Replacement of filter elements
- Replacement of the UV lamp
- Sanitization of internal equipment parts
- Decalcification of the heating system
- Checking the system tightness
- Cleaning the external panels
- Setting up the operating modes of the equipment
- Diagnostics of the cooling system
- Diagnostics of the heating system
- Testing of electronic circuit boards
- Testing of temperature conditions
